Insurance Cancellation Insurance Neat Camping to ensure your holidays in all serenity

Camping Barralet offers you Cancellation and Interruption of Stay insurance as part of your rental contract.

Our partner Neat Camping undertakes to refund all or part of your holiday.

Optional cancellation insurance Flex by Neat Camping

  • The insurance premium must be paid in full when booking your holiday and is non-refundable,
  • The cost is 4% of the total cost of the holiday (excluding booking fees and tourist tax).
  • The full terms and conditions of cancellation are available online here.
  • No refund will be made if cancellation insurance is not taken out.

 

In the event of cancellation, notify the campsite of your withdrawal by post or e-mail as soon as any event preventing your departure occurs. If the claim is covered by the general cancellation conditions, notify the insurer within 48 hours and provide all the necessary information and supporting documents.

For fast, modern management of your requests for cancellation, interruption, late arrival, replacement vehicle or forgotten items

INSURANCE CONTRACT INFORMATION LEAFLET

HOW CAN I CONTACT NEAT Camping?

Via the website: https://www.neat.eu/support

By e-mail: sinistre@neat.eu

 

Remember to gather the following information that you will be asked for:

                                                                                                                         ● Your contract number,

                                                                                                                         ● Your first and last name,

                                                                                                                         ● Your home address,

● The telephone number where we can reach you,

● The reason for your declaration.

You will be given an insurance file number.

You should always quote this number when you contact our Insurance Department.